We want you to be completely satisfied with your purchase. If for any reason you are not, we offer the following policy:
- Returns & Exchanges: Items can be returned or exchanged within 7 days of delivery, provided they are in their original packaging and labels are intact.
- How to Initiate: To initiate a return or exchange, please send a request to sales.navata@gmail.com.
- Refunds: Refunds will be processed once the returned product arrives at our warehouse and passes the necessary quality checks. This typically takes up to 3 days after we receive the item. Refunds generally take 5-7 business days to reflect in your bank account or credit card.
- Exchanges: The new product will be dispatched once we receive the original item.
Thank you for shopping with us!
For more information, please visit: https://www.shopnavata.com/shipping-returns
